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CX design and finance brands

New research has revealed that finance brands and consumers are mismatched in what they expect from CX design impacting customer retention and loyalty. So, where can you improve?

Article

2 years ago

User Experience

Digital banking reigns supreme

New research by PwC has revealed traditional banking may be coming to an end with digital banking taking over. So, what does this mean for your finance brand?

Article

2 years ago

Digital Strategy
Digital banking reigns supreme

Improving the hybrid shopping experience

Consumers still value in-person shopping experiences, yet love the personalised and seamless nature of the digital space. A hybrid shopping experience is the answer, but what does it involve for finance brands?

Article

2 years ago

User Experience
Improving the hybrid shopping experience

Top 3 CX Design Trends of 2022

With the pandemic forcing customers to rely on digital platforms, CX design has now become a competitive differentiator. So, what are customers looking for in CX design in 2022?

Article

2 years ago

User Experience
Top 3 CX Design Trends of 2022

API technology and finance brands

API technology makes it easy for your finance brand to access customer data and create personalised products tailored to consumers’ needs. So, how can your finance brand benefit?

Article

2 years ago

User Experience
API technology and finance brands
PDF Report

Are global asset managers hitting the mark?

An old adage in business is that to keep a customer or client happy you need to give them what they want.

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