UX trends

New research has revealed that finance brands and consumers are mismatched in what they expect from CX design impacting customer retention and loyalty. So, where can you improve?

New research by PwC has revealed traditional banking may be coming to an end with digital banking taking over. So, what does this mean for your finance brand?

Consumers still value in-person shopping experiences, yet love the personalised and seamless nature of the digital space. A hybrid shopping experience is the answer, but what does it involve for finance brands?

With the pandemic forcing customers to rely on digital platforms, CX design has now become a competitive differentiator. So, what are customers looking for in CX design in 2022?

API technology makes it easy for your finance brand to access customer data and create personalised products tailored to consumers’ needs. So, how can your finance brand benefit?

Gamification of finance brands’ digital platforms can add value to the user experience and build greater customer engagement, trust and brand loyalty.

Co-founder and The Dubs creative director, Justin Buckwell shares how The X Factor and architecture influenced the way we approach financial content marketing.

Alexa is precisely where many companies would like to be – right in your living room. Here’s how finance brands can make the most of this opportunity.

Insurance companies and super funds become more cool and relevant as they embrace the mobile market with a host of new apps.

Interconnectivity has enormous implications for the banking end of town, and opportunities that could deliver greater security and bigger profits.

Investors in the FinTech market believe there is growing demand for new finance technology, moving away from traditional banking and creating new user habits.